Important Info

  • Each pair of Zotuz Custom Sneakers is custom made to order, meticulously by hand.
  • Sneakers are 100% Authentic, purchased from an Authorised Retailer.
  • Your Custom Sneakers will be Brand New in their Original shoe box, presented nicely with Zotuz branding
  • Please allow for up to 4 weeks production time, plus shipping. Every effort is made to get your sneakers out to you as soon as possible. We appreciate your patience.
  • You will receive either a Youth, Mens or Womens pair of sneakers, depending on stock availability at the time. We may match your size sneakers to the equivalent size (Y/M/W) where necessary. This helps us to ship your order to you sooner and avoid delays.
  • No refunds / No exchanges / No returns. As every pair of Custom Sneakers that we sell are custom made-to-order, all sales are final.